We understand that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our services and website available at Realestate Worth (Services). In this Privacy Policy we, us or our means Khatrha pty. Ltd. trading as Realestate Worth Group ABN 82 571 499 220 or any of its related entities.
We recognise the importance of protecting the privacy of information collected by us. We reserve the right to modify or remove portions of this Privacy Policy at any time and will post any changes to this Privacy Policy here. Please review this Privacy Policy regularly so that you are updated on any changes. This Privacy Policy is to be read in conjunction with the Terms and Conditions. By providing us with personal information and using the Service, you agree to the terms of this Privacy Policy as updated.
Your personal information
Personal information is only collected when knowingly and willingly submitted by you, either to us or as openly displayed by you online. We intend that this Privacy Policy will protect your personal information from being dealt with in any way that is contrary to relevant privacy laws in Australia.
How We Collect Personal Information
In the course of providing our services, we collect personal information in a range of ways. For example, information is collected when you:
- Ask about or request our service/s or product/s;
- Request to be placed on our mailing lists;
- Make a phone call about our Service; or
- Visit our Website;
- Apply for a job with us;
- Become a subscriber to our Service or client of ours.
Notably, in some situations, if you do not provide the information we may request, you might not be able to engage with us and we may not be able to provide our services to you.
We may from time to time receive and store certain automatic non-identifiable information relating to your use of, and behaviour on our Website. We may record information such as the areas of the Website accessed by you, the time, date and URL of the pages requested by you, your browser software or your IP address. The recording of such information enables us to classify the parts of our sites that are most popular and to tailor the Website accordingly.
We may also collect personal information from third-party service providers or publically available sources.
How we use personal information
We will use your personal information for the reason we collected it and for any other reasonable business purposes in that we may database, store and process information to provide you with the products and services you have requested, such as:
- provide you with the products and services you have requested;
- manage our business and enhance our products and services;
- marketing purposes including for direct marketing purposes;
- to inform you of, special offers & promotions;
- contact you on behalf of our corporate partners including to discuss and provide you with valuable related products and services;
- comply with applicable legal and regulatory requirements; and
- any other customer support purposes.
We may provide collected statistical information about access patterns, navigational techniques, etc. to trustworthy third parties. However, in all instances, such information will simply comprise aggregated data, and will not include any personal information that identifies an individual.
We may sometimes use the personal information we collect for a secondary purpose, meaning, for use in a way unrelated to the original reason for collection. We will only do this in the following circumstances:
- Where consented;
- Where the secondary purpose is directly related to the initial purpose, and you would reasonably expect us to use or disclose the information in such a way; or
- Where we are permitted or required by law, or it is in the interests of public safety to do so.
Disclosure
We do not provide your personal information to mailing list companies and will not disclose personal information without your consent.
By providing your personal information you consent to us and our related entities (as defined in the Corporations Act) and corporate partners using your personal information to provide you valuable related services. Based on your choice, this includes making contact with you by telephone, mail or email to discuss our products and services. You also consent to us and our related entities and corporate partners offering you products and/or services and this extends to goods or services from us or any third party.
We may share your personal information with our related entities and corporate partners including property, loan or finance professionals who may contact you about assisting you in exploring your property, loan or finance options and may offer you related products and services. We may share your personal information with third-party suppliers who provide IT, administrative and business support functions and other assistance about the functions as set out in this Privacy Policy.
We are not responsible for any personal information that you provide directly to our affiliated corporate partners including via their websites or over the phone. This personal information will be dealt with by the individual privacy policy of those partners. You should check these individual privacy policies before you engage with or supply personal information. We will not allow access from or transfer your personal information to recipients outside of Australia.
Cookies
We may use cookies on our online services from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services.
We may use web beacons on our online Services from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We may use Google Analytics to collect and process data. To find out how Google uses data when you use third-party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.
Correcting information
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, misleading or out of date.
Security
We strive to ensure the security, integrity and privacy of personal information submitted via our Service. Unfortunately, no data transmission over the Internet can be guaranteed to be secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us and to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information. While we take all appropriate measures to safeguard against the unauthorised disclosure of personal information, no responsibility can be accepted for the conduct of third parties outside of our control. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, disclosure or alteration of your personal information.
Links to other websites
Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
Amendments
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.
For any questions or notices, please contact our Privacy Officer at:
Khatrha PTY. LTD., t/as Realestate Worth Group ABN 82 571 499 220
Email: info@realestateworth.com.au
Last update 1 Mar 2021